CO
Confidential Operator

Call-center Retention Manager

OfficeYerevan, Armenia2 viewsPublished: August 17, 2026

Job Specifications & Details

Role Overview

An international company in Yerevan is seeking a Retention Manager to work with its existing client base. This role involves actively engaging with customers to enhance their loyalty and prevent churn.

Key Responsibilities

• Working with the client base to retain customers

Requirements & Qualifications

• Experience in sales or customer service • Knowledge of CRM systems (Salesforce, Bitrix24, HubSpot) • Analytical skills • English language proficiency from B2 to C1