Crypto Payroll
USDT Available
Job Specifications & Details
Role Overview
Join our team in Yerevan as a Customer Support Manager. We are looking for a responsible specialist with experience in customer support, ready to work in shifts, including night shifts, weekends, and holidays. This role involves working with an English-speaking team and utilizing CRM systems.
Key Responsibilities
• Providing high-quality customer support
• Effectively resolving user inquiries and issues
• Working with CRM systems and ticketing services to manage requests
• Interacting with an English-speaking team
Requirements & Qualifications
• English language proficiency at B2–C1 level (for working with an English-speaking team)
• Fluent Russian language skills
• Confident PC user, experience with CRM systems and ticketing services
• Minimum 6 months of experience in customer support
• Experience in the interactive entertainment industry
• Willingness to work in shifts (night shifts, weekends, and holidays)
• Residing in Yerevan