Job Specifications & Details
Role Overview
An agency service for marketing teams is seeking an attentive Customer Support Manager. This role involves consulting clients on financial and technical issues, as well as monitoring client balances and maintaining reports.
Key Responsibilities
• Consulting clients on financial and technical issues via chat
• Monitoring client balances, maintaining reports, and reconciling data
• Working with Google Sheets (formulas, pivot tables, filters)
Requirements & Qualifications
• Proficient in Google Sheets / Excel — mandatory
• Ability to work systematically with large volumes of data
• Attentiveness and proactivity