Job Specifications & Details
Role Overview
We are seeking an experienced Customer Support Manager to work onsite in Yerevan. This role involves providing high-quality customer support, resolving technical user issues, and managing promotional activities and complaints.
Key Responsibilities
• Providing effective customer support• Resolving technical user issues• Managing promotional accruals, working with limits, and processing complaints
Requirements & Qualifications
• Experience in customer support or a similar role (preferred)• Excellent verbal and written communication skills• Proficiency in English and Russian at B2-C1 level• Experience in the interactive entertainment (iGaming) sector