Job Specifications & Details
Role Overview
We are seeking a Junior Onboarding Specialist to join a dynamic FinTech company. In this role, you will be responsible for handling client information and documentation, communicating with banks and Payment Service Providers (PSPs), and ensuring the successful completion of onboarding procedures. This position is ideal for a detail-oriented individual who can effectively organize their work and is interested in career development within the financial technology sector.
Key Responsibilities
• Collecting and thoroughly verifying all necessary information and documentation for underwriting and onboarding processes.
• Conducting professional business correspondence with banks, PSPs, and other financial partners regarding ongoing inquiries.
• Preparing accurate and timely responses to requests from external partners.
• Actively monitoring the status of current tasks, proactively requesting, preparing, or clarifying missing information or documentation.
• Effectively managing multiple tasks simultaneously, prioritizing them, and adhering strictly to established deadlines.
• Timely escalation of issues to relevant colleagues or proposing potential solutions.
• Collaborating with internal teams to ensure the successful and timely completion of the client onboarding process.
Requirements & Qualifications
• Previous experience in FinTech or e-commerce will be a significant advantage.
• Fluent proficiency in both Russian and English, both written and verbal.
• Ability to independently organize work, effectively prioritize tasks, and meet deadlines.
• High attention to detail when working with sensitive information and important documentation.
• Capability to articulate information clearly and professionally in written form.
• Proactive approach: ability to work autonomously, independently clarify missing information, and bring tasks to full completion.
• Capacity to process large volumes of information and quickly master new processes and requirements.
• Strong interest in developing expertise in FinTech, underwriting, and client onboarding domains.
