CO
Confidential Operator

Lead Account Management Operations (B2B)

HybridCyprus, Serbia, Armenia4 viewsPublished: June 19, 2026
Visa Relocation
Full Sponsorship

Job Specifications & Details

Role Overview

An international B2B project in the digital entertainment sector is looking for an Account Management Lead.

Key Responsibilities

• Manage the Account Management team, control SLA and service quality• Recruit, onboard, train, and resolve complex cases• Optimize processes and cross-team collaboration

Requirements & Qualifications

• Experience in the digital entertainment industry as a Senior AM / Account Lead• Understanding of the B2B digital entertainment sector, operators, or content providers• Experience in team management and SLA control• English language proficiency B2 or higher (knowledge of KYC/Compliance is a plus)