Job Specifications & Details
Role Overview
A fintech company with 11 years of market experience and over 160 employees is launching a new division and is looking for a specialist to directly communicate with clients.
Key Responsibilities
• Actively call cold and warm client bases manually• Qualify leads: identify needs and assess client potential• Identify decision-makers (DM)• Record every contact and work result in Bitrix24• Work according to established scripts and regulations• Fulfill a daily plan of at least 200 calls per day
Requirements & Qualifications
• Experience working in an outbound call center for at least 1 year• Ability to quickly process large volumes of data, work with Excel and databases• Proficient in using CRM, preferably Bitrix24, IP telephony, and spreadsheets• Speaks clearly and grammatically correctly• Resilient to stress and a high number of rejections• Systematic, disciplined, and results-oriented with a focus on KPIs