Job Specifications & Details
Role Overview
A B2B service for marketing teams is seeking a Customer Support Manager for night shifts. This role involves consulting clients on technical platform issues and promptly resolving their requests.
Key Responsibilities
• Consulting clients in chats on technical platform issues
• Maintaining reports and monitoring balances in Google Sheets
• Promptly resolving user requests and coordinating tasks
Requirements & Qualifications
• Experience in digital marketing (performance marketing platforms / digital media buying)
• Proficient in Google Sheets and readiness for a night schedule