Job Specifications & Details
Role Overview
Seeking a specialist to handle appeals and disputed payment cases. This role involves communicating with partners on payment-related issues, maintaining financial reporting, and reconciling statements. Responsibilities also include monitoring SLA and resolving non-standard situations.
Key Responsibilities
• Processing appeals and disputed payment cases. • Communicating with partners regarding payment issues. • Maintaining financial records and reconciling statements. • Monitoring SLA and resolving unusual situations.
Requirements & Qualifications
• Location strictly outside the Russian Federation. • Experience in support, payment support, or fintech. • Attentiveness, accuracy, and readiness for routine tasks.