Crypto Payroll
USDT Available
Job Specifications & Details
Role Overview
We are looking for a Customer Support Specialist to work in chat. You will be responsible for interacting with users, resolving their account and platform-related issues, and handling inquiries and conflict situations. This role involves close collaboration with the project team to ensure a high level of service.
Key Responsibilities
• Provide user support via chats and tickets
• Resolve issues related to user accounts and platform functionality
• Handle inquiries and resolve conflict situations
• Collaborate with the project team
Requirements & Qualifications
• 1+ year of experience in customer support
• Excellent written Russian language skills
• Stress resistance and politeness in communication
• Willingness to work in shifts