Job Specifications & Details
Role Overview
The EtoLegko team is expanding its account management department and is looking for an experienced Team Lead. This role involves leading a team of account specialists, fully managing the account preparation direction, resource accounting, organizing procurement and warming processes, controlling account quality, documenting processes, and interacting with the media buying team.
Key Responsibilities
• Lead a team of account specialists: hiring, training, onboarding, task setting, and KPI control
• Fully manage the account preparation direction: registration, warming up, aging, creation and preparation of Business Managers (BMs)
• Maintain records of all resources (accounts, BMs, social registrations): incoming, statuses, outgoing, lifespan, reasons for bans (tables/CRM)
• Organize the procurement and warming process: search for and test suppliers, work with agency accounts and agencies
• Control the quality and living rate of accounts, reduce the percentage of bans, improve warming schemes for our niche
• Establish and document processes: create manuals, regulations, anti-detect browser settings, proxies, warming scenarios
• Interact with the media buying team: timely fulfill the need for consumables in the required volume
Requirements & Qualifications
• Experience in account preparation: 2+ years for Team Lead, 6+ months for Specialist; deep understanding of account lifecycle and ban logic
• Leadership experience: building and managing a team of account specialists, ability to hire and train people
• Practical experience in purchasing and warming up accounts, working with agencies and agency ad accounts
• Understanding of working with anti-detect browsers, proxies, Business Managers (BMs), social registrations
• Systemic approach and ability to maintain clear resource accounting, calculate unit economics of consumables
• Focus specifically on Facebook (other sources are a plus, but not mandatory)
• Experience in the Nutra vertical is welcome, but not required