Job Specifications & Details
Role Overview
We are seeking a skilled specialist to provide effective support for traders and ensure meticulous control over operational processes within our innovative fintech division.
Key Responsibilities
• Monitoring trader performance throughout shifts
• Managing traffic distribution and workload allocation
• Assisting in resolving contentious and unusual situations
• Working with CRM systems and Google Sheets
• Ensuring process stability and maintaining prompt team communication
Requirements & Qualifications
• Experience in an operational or coordination role
• Strong multitasking abilities and quick reaction time
• Excellent communication skills
• Attentiveness and a high sense of responsibility
• Ability to make quick decisions