Job Specifications & Details
Role Overview
We are seeking an experienced Sales Manager to work with VIP clients. This role involves managing inbound traffic and developing long-term relationships with high-value customers, with the opportunity to significantly impact your earnings through sales results. If you are ready for a dynamic environment and independent decision-making, this vacancy is for you.
Key Responsibilities
• Work with inbound traffic, without cold outreach (cold outreach is a plus).
• Manage VIP clients through all stages: from initial contact to repeat sales.
• Build long-term relationships with clients and enhance their loyalty.
• Consult clients on products and personalized offers.
• Handle objections and increase sales conversion.
• Utilize upsell / cross-sell opportunities.
• Monitor key metrics: conversion, sales volume, retention, and revenue from your client base.
• Maintain the client database and record communication results in CRM.
• Collaborate with other teams to resolve VIP client issues.
Requirements & Qualifications
• 2+ years of experience in sales.
• Open to candidates from any field with strong sales skills.
• Experience working with VIP / high-value clients is a significant advantage.
• Experience in interactive entertainment, especially in sports analytics, is a plus.
• Understanding of core principles for VIP client management and sales.
• Ability to build trust and conduct negotiations.
• Results-oriented and capable of meeting KPIs.
• Excellent communication skills and high level of client-centricity.
• Readiness to work in a dynamic environment and make independent decisions.