Job Specifications & Details
Role Overview
The international digital entertainment project Megapari is seeking a VIP Support Manager with Turkish language proficiency. This role involves providing personalized support to VIP clients and ensuring the highest level of service.
Key Responsibilities
• Personally accompany and consult VIP clients• Promptly resolve non-standard requests and emerging issues• Analyze client behavior and preferences• Formulate personalized offers to enhance loyalty
Requirements & Qualifications
• Turkish language — B1 level or higher• 1+ year of experience in customer service or support• Developed communication skills• Stress resistance and ability to find non-standard solutions